If the light is off youll need to reset the xfinity voice modem. 450mbps wireless n router.
Hardware Information Bluecurve Gateway
Comcast modem ethernet light orange. If the light is flashing very slowly please chat with us. When directly connecting modem to computer no internet service unknown network. I am hardwired to my modem ubee ddw36c provided by comcast. Learn what your xfi advanced gateway led lights signify. Ive tried resetting it unplug everything plug back in. Is the orange light on the port topbottom or leftright side of the port.
In the modem by chance can you see all the dhcp or ip address lease options. Ive tried everything i could think of my brother was on the phone with xfinity support and they couldnt figure out what was wrong with it over the phone. A quick google of us light is orange brought me to a page of another comcast subscriber complaint and further down someone linked to a manual. An orange blinking light should mean that the hub is connecting at 10100 which is what the ethernet port on the hub is. On my modem the port led my laptop is connected to is flashing orange other ports that have successfully provided access to other computers are green. I believe the first time you try to use the hub it needs some extra time to get itself ready.
On my laptop hp envy windows 81 the ethernet is recognized but it states it is limited. Internet is functional wifi and wired through router all lights other than modem ethernet cable light show solid green. When it resets it holds a solid orange light for about 2 minutes but it still doesnt work and then it just starts blinking again. But it shouldnt be overly long. When a device is connected to the gateway with an ethernet cable youll see an active status for that port. When a device is connected to the gateway with an ethernet cable youll see an active status for that port.
A flashing light indicates a phone is off the hook. Just to make sure something there isnt set to not allow new devices. The gateway has 2 gigabit gbe ethernet ports. See reset your modem for xfinity internet or xfinity voice for instructions. The gateway has 2 gigabit gbe ethernet ports.