Posted by 2 years ago. The light on the network box may turn red then.
Review Google Fiber Provo Install
Google fiber network box flashing blue light. I chatted with tech support and they tried to restart the fiber jack remotely but the jack never stopped blinking blue. When a google fiber device powers up the leds go through the following stages. Blinking blue making connections. Solid red starting up. Plug the power cord back in to the device. If youre having trouble with your fiber jack you can use our troubleshooter to diagnose the issue based on how the leds look.
When it is properly connected the led on the front of the google fiber network box lights up solid blue. The network box restarts. Solid purple starting up. Powercycling generally solves most common issues. If your point is already set up and the light appears off. I checked the google fiber tech support page and it indicated that the fiber jack may blink blue for up to 30 minutes if its receiving an upgrade but it said to contact support if it does so for longer than that.
At the time of your installation the phone box will be connected to ac power your network box and your in home phone wiring. The leds on the front of the fiber jack indicate its status. Wait 2 3 minutes for the led to turn to solid blue. Solid blue connected and. Confirm that you want to restart. I guess i fried it or something when i first unplugged it to vacuum.
This light is often labeled as online cable sync or signal and usually has a symbol similar to the internet light on a router as mentioned above. I meant to update but i went to my google fiber store with my network box and swapped them out and it worked after that. Yes it was the network box. Wait at least 10 seconds. To restart your network box. Network box blinking blue.
When the phone box is properly connected the led on the. Touch menu then network. Try the voice command ok google if the bottom lights up when you speak to the point or tap the volume controls its working properly. Unplug its power cord. Touch restart network box. If the led does not light up solid blue about 2 minutes after being connected to power.
Gallery of Google Fiber Network Box Flashing Blue Light
