Ihome Smart Plug Loses Connection

Ihome smart plugs keep disconnecting from homekit. 2 are isp6x firmware 0310 and one is an isp5 firmware 0917.

D Link Mydlink Outdoor Wi Fi Smart Plug Dsp W320

D Link Mydlink Outdoor Wi Fi Smart Plug Dsp W320

Ihome smart plug loses connection. Sometimes smartthings will say it is connected but i cant control them or it will say your plug seems to be disconnected. This will cause it to reboot. Make sure the plug is connected to an outlet. Tap next to search for the device. Scroll down and tap on the ihome smartplug xxxxxx tap next on the top right. They dont roam so if the closest ap got powered off or reset the plug can move to a weak connection and wont move back.

Go to your device wifi settings and connect to ihome smartplug xxxxx. However it seems about every day or 2 they lose connection to apples homekit. If you have multiple access points you need to check the aps to see where the plugs are connected. Tap login and grant smartthings permission to access your ihome control devices by tapping authorize. Configure it to your preferred wifi network. They are not considering weather the setup device can be on a 5ghz while the iot device only supports 24ghz.

Smart plugs wont connect this is a problem of the iot mfr setup software. Step 1 ensure you have the latest version of the ihome control app from the app store ios version 221 or android version 325. Sometimes they stop working after an hour or so. Tap next to search for the device. If you previously connected an ihome smartplug with smartthings and later install another plug smartthings will automatically pull your new device from your ihome account. Tap done when the accessory has joined your chosen network.

Open the ihome control app select add device make sure the plug is connected to an outlet. Both radios are attached to the same network so it shouldnt matter which frequecy the setup device is attached too. Connect additional ihome smartplugs. Step 2 unplug your smartplug from wall power wait a moment and then plug it in again. Alternative method for ios. I have 3 ihome smart plugs.

Select ihome smartplug xxxxxx and tap continue. They still function perfectly with homekit and with the ihome app but they appear to lose connection with smartthings. Then re open the ihome app and proceed from step above. Ever since the big outage from ihome in january this year my ips5 devices have all been acting up in smartthings. Select ihome smartplug xxxxxx and tap continue you will see a popup message add accessory to network tap allow to set up device.

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