If all your nest thermostat displays is a black screen and wont turn on try the steps below to troubleshoot the problem. If your nest is experiencing some issues but you can still navigate around the menus just fine start by bringing up the main menu by clicking on the nest thermostat unit itself.
Review Nest S 3rd Gen Learning Thermostat Adds A Better
Nest thermostat ring not working. Pull the silver ring of your thermostat gently away from the wall. When x w1 or w2 is an aux wire. I tried but it doesnt work. 2 points 4 years ago. Use the silver scroll ring to navigate to settings and push on the unit to select it. While youre waiting for your nest to boot back up go ahead and restart your router too.
Maintains all your settings similar to restarting a computer phone or tablet. Some heat pump installations may have the auxiliary heat connection labelled as x w1 or w2 on the thermostat. Turn the power to your system back on and test that its working. Check the c terminal of the base to see if your nest thermostat base has a c wire attached to it. Remove from wall then put back. To do this press the thermostat ring then go to settings reset restart ok.
Is a useful troubleshooting step if your thermostat is stuck or frozen has trouble. If your nest thermostat is off and wont turn on take the thermostat off the base and charge it using a usb cord plugged into a wall charger or a computer. Its now impossible to navigate the menu. If there is a common wire installed the nest thermostat will not power share. I found out today the ring on my 3rd gen nest thermostat is not clickable anymore. Nest is a subsidiary of google and has its own video doorbells and security camera line.
Unplug it wait for 30. You should verify that the x wire on the old thermostat is not a common wire. Uninstall your nest thermostat and reinstall your old thermostat. The nest thermostat should pop off the base. Make sure that the wires are placed in the right connectors. I have no idea why.
Restarting your nest thermostat. Nest thermostat ring not clickable. The thing wont click at all. Theres another likely reason why nest and ring dont work directly together. Scroll all the way to the right until you find reset. Rings entire product line is therefore redundant with nests.
If your nest thermostat will turn on but you cant control it or its acting sluggish try manually restarting it and turn the thermostat off and then back on again.